NZ General Surgery & Endoscopy Ltd Website Privacy Policy
This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website.
We consider it is the responsibility of parents to monitor their children’s use of our website.
In this Privacy Policy we, us or our means NZ GENERAL SURGERY & ENDOSCOPY LIMITED, NZBN: 9429032071191
This Privacy Policy was last updated on 19th June 2024
1. Purpose
1.1. Policy: This privacy policy (Privacy Policy) for New Zealand General Surgery and Medical (we, us, our) is applicable to all visitors of this website (Website).
1.2. Purpose: The aim of this Privacy Policy is to inform users of the Website (you, your) about the collection and handling of personal data. We only use, share, or transfer personal data as outlined in this Privacy Policy. When referring to "personal data," we mean information that identifies you personally or can be used to identify an individual.
2. Data collection
2.1. No Disclosure Necessary: You can navigate and view the Website without the need to disclose any personal information to us.
2. 2 We may gather, store, and utilise the following types of information from the Website:
a. Personal data that you provide when subscribing to any services offered by the Website (such as signing up for our mailing list), including, but not limited to, your name, address, email address, and other personal details you share during your interactions with us.
b. Aggregate technical data tracking Website usage, including, but not limited to, your device identifier, server address, IP address, domain (indicating whether you are accessing the Website from New Zealand or elsewhere), platform, browser type and version, search terms, pages visited, links clicked, visit dates and times, operating systems, and other technical details related to your Website usage.
2.3. Sources of Information Collection: We may collect and hold personal data about you from the following sources:
a. Directly from you, when you complete registration forms to subscribe to services provided by the Website (such as joining our mailing list).
b. Indirectly, through your interactions with the Website, including through automated technologies and interactions.
c. From your communications with our administrators via phone or email.
d. Through cookies (see clause 5 below) and Google Analytics (see clause 5.4 below).
e. From third parties authorised by you.
2.4. Service Limitations: If you choose not to provide necessary personal information when requested, certain services offered on this Website may not be available to you.
3. Disclosures of your information
3.1. Disclosure: We will not share your personal data with any third party, except as outlined in this section.
3.2. Service Providers: We collaborate with third-party service providers who assist with hosting, maintenance, backup, storage, infrastructure, payment processing, analytics, and other services. These providers may need access to your information to perform tasks on our behalf. They operate under our instructions and must comply with policies and procedures designed to safeguard your information. Some service providers may be located in different countries from yours or ours.
3.3. Legal Obligations: We may disclose your information to a third party if we believe it is reasonably necessary to:
a. comply with laws, regulations, legal processes, or government requests, including national security requirements;
b. enforce our agreements, policies, and terms;
c. protect intellectual property rights;
d. ensure the security or integrity of the Website and our services; or
e. protect us, you, or the public from harm or unlawful activities.
3.4. Business Transactions: If we intend to sell our business or any of our assets, your personal data may be included in a database shared with potential buyers to evaluate the business. If the sale proceeds, your personal data may be transferred to the new owner to allow the business to continue operating and to inform you about future business plans.
4. Use of your information
4.1.We process and utilise the data we collect for the following purposes:
a. To store your personal data in our system and contact you when necessary, including:
i. Enabling your access and use of our Website;
ii. Sending periodic emails or mobile text messages to which you have subscribed;
iii. Addressing any enquiries or comments you have submitted to us; and
iv. Investigating any complaints regarding misuse of the Website or its features;
b. To monitor, enhance, and improve the Website, ensuring the content is relevant, engaging, and effectively presented for you;
c. To update and maintain our records, including details of individuals who have accessed our systems;
d. To administer surveys and other services;
e. From time to time, we may anonymise data to use in a manner that does not identify you, helping us understand how our Website is utilised; and
f. For any other purpose you have authorised.
5. Cookies and Tracking:
5.1. Cookies: We may use cookies, tracking pixels, and other similar technologies that contain information to identify your computer, smartphone, or other web-enabled devices.
5.2. Usage: We may use the data collected by cookies, tracking pixels, and related technologies to:
a. Monitor traffic patterns to and from our Website, including details such as pages visited, time spent on each page, date and time of visits, and referring pages (the pages you came from or went to).
5.3. Disabling Cookies: Most web browsers, including those on computers, smartphones, and other web-enabled devices, are set to accept cookies by default. If your browser settings allow, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Each browser is different, so refer to your browser’s "Help" menu to learn how to change your cookie preferences. While you do not need cookies enabled to use the Website generally, they may be required for accessing customisable areas of the site. Keep in mind that cookies often enhance website functionality. Disabling certain cookies may impact the Website’s performance and limit your access to parts of it.
5.4. Google Analytics: We use Google Analytics to help analyse website traffic patterns. This software gathers anonymous information about visits to our Website and conducts random, anonymous user surveys. It collects data such as page views, unique visitors, time spent on the Website, and common entry and exit points. The system uses cookies to store a unique identifier in your browser, which helps us track unique visitors. This information is aggregated by Google Analytics and does not personally identify you. For more information on Google Analytics’ privacy policy, click here.
6. Links to Third-Party Websites
6.1. Our Website may include hyperlinks to third-party websites (Linked Sites). These links are provided for your convenience and do not imply our endorsement of the Linked Sites or any association with their operators. We are not responsible for the privacy practices or content of Linked Sites or external websites linked within our content. Please review the privacy policies of these sites before providing any personal information. This Privacy Policy applies solely to our Website.
7. Security
7.1. We employ reasonable measures to protect your personal information from theft, loss, unauthorised access, use, alteration, disclosure, or disposal. However, please be aware that no method of transmitting data over the Internet can be entirely secure. We cannot guarantee the security of any information you transmit or receive through the Website. Therefore, these activities are undertaken at your own risk.
8. Opting In and Opting Out
8.1. Communication Preferences: Currently, we do not collect personal data for communications through our website. If we introduce such features in the future, you will have the option to opt out of receiving communications related to specific services or interactive areas.
8.2. Unsubscribing: You can manage your communication preferences by using the unsubscribe function in communications sent to you. Although you can opt out of general communications, we may still send you necessary emails regarding transactions you've completed on our Website or changes to our services or operations.
9. Accessing and Correcting Your Information
9.1. Privacy Act: Under the New Zealand Privacy Act 2020, you have rights to access and correct personal information we hold about you. For more information about this Act and its protections for individuals in New Zealand, visit https://www.privacy.org.nz website.
9.2. Access: You have the right to request access to your personal data. This allows you to obtain a copy of the personal data we hold about you.
9.3. Correction: You can request correction of any of your personal information provided to us at any time. It is important to ensure your personal information is accurate and up to date.
9.4. Contact Us: If you would like to access or correct your personal data, or if you have any concerns about this Privacy Policy, please contact us using the details below:
New Zealand General Surgery and Medical
Address: 14 Rutene Road, Gisborne and L1, 122 Remuera Road, Auckland
Email: admin@nzgsmedical.co.nz or adminakl@nzgsmedical.co.nz
Phone: +64 6 868 9595 or +64 9 399 2844
9.5. Cost: Generally, there is no fee for accessing your personal data or exercising any other rights. We may charge a reasonable fee if your request is unfounded, repetitive, or excessive, as permitted by law.
9.6. Verification: To ensure the security of your personal data, we may need to verify your identity before fulfilling your request. We may contact you for additional information to expedite our response.
9.7. Privacy Commissioner: If you are dissatisfied with our response to any privacy-related concern, you have the right to contact the Privacy Commissioner:
Office of the Privacy Commissioner
PO Box 10-094, Wellington 6143, New Zealand
Phone: +64 4 474 7590
Enquiries Line: 0800 803 909
Email: enquiries@privacy.org.nz
9.8. Changes to Privacy Policy: We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page of our Website, and the "last updated" date will be revised. By continuing to use the Website, you agree to the updated Privacy Policy. We recommend checking this page regularly for updates.